Services features per fee .

Learn about all the CAREPOI services and their features that are available for patient, users, doctors and healthcare providers. If you have any questions or want to discuss any service features please contact us (info@carepoi.com) .


Fee and Levels

We believe healthcare SYSTEMS are over priced and often not fit for purpose! We are changing that by offering excellent value and services that work better. We also have Free packages (limited versions or else) for those who want to test the CAREPOI firstly.


Subscription Plans


Patients Users* (free) Doctors (Free) Doctors (Unlimited)
49 Euro 0 Euro 0 Euro 149 Euro Euro per year

Security


We take security very seriously so you can be confident that your data is in safe hands. We work with third party specialists who validate our services and platform integrity so we can’t mark our own homework!

Method Patients Users* (free) Doctors (Free) Doctors (Unlimited)
Drag and Drop Authorization Yes No NA NA
P2P Video Session Yes Yes Yes Yes
Anonymized Data Yes Yes No No
Doctors ID verification NA NA Yes Yes
HIPPA compliant Yes Yes Yes Yes
Two factor authentication for login Yes Yes Yes Yes
Secure Hybrid Hosting Yes Yes Yes Yes
Encrypted Data all-levels Yes Yes Yes Yes
Daily data back up Yes Yes Yes Yes

Connection & Collaboration


Connection and Collaboration and sare easily achieved for everyone. Use a your credentials to manage your profile across ATLAS and any DURUS station as a patient or doctor or organization admin.

Feature Patients Users (Free) Doctors (Free) Doctors (Unlimited)
Healthcare Sessions Doctor Fee None 9.8% per Fee 6.8% per Fee
Maximum number of collaborative doctors Unlimited None Unlimited Unlimited
Maximum number of Sessions Unlimited Unlimited Unlimited Unlimited
Fees per Telemedicine Sessions (15min) Doctor Fee Doctor Fee 9.8% per Fee 6.8% per Fee
Single sign in across ATLAS & DURUS Yes Yes Yes Yes
Personalized Medical Folder Yes No No No
LIS & RIS Integration Yes No Yes Yes
Remote Patient Monitoring Yes No Yes Yes
Audio Dx Diagnosis Yes No Yes Yes
Automatic Exams Recognition Yes No Yes Yes
Second Opinion Yes No Yes Yes
DICOM Imaging Yes No Yes Yes
24|7 Medical Agents Yes (15 Euro) No No No
Home Node Yes (Optional) No No No
Home Node Yes (Optional) No No No

Device compatibility


Providing a consistent experience across different device types for everyone is a goal of ours. Healthcare organisations and Doctors shouldn’t have to worry about what device their patients own so we’ve taken care of that.

Feature Patients User (Free) Doctors (Free) Doctors (Unlimited)
Android App No No No No
iOS App No No No No
Chrome desktop & mobile Yes Yes Yes Yes
Safari desktop & mobile Yes Yes Yes Yes
Edge desktop Yes Yes Yes Yes

Pre Session


Feature Patients User (Free) Doctors (Free) Doctors (Unlimited)
Request Session Yes Yes NA NA
Schedule a Session Yes Yes NA NA
Document sharing Yes No Yes Yes
Check in & payment Yes Yes NA NA

During Session


Feature Patients User (Free) Doctors (Free) Doctors (Unlimited)
Document sharing Yes No Yes Yes
ATLAS Access Yes No Yes Yes
DURUS Telemetry Access Yes No Yes Yes
Waiting Session room Yes Yes NA NA
Nurse triage Yes No NA NA
Carry out an in person visit Yes No NA NA
Doctor Report/Timeline Yes No Yes Yes

Post Session


Feature Patients User (Free) Doctors (Free) Doctors (Unlimited)
Doctor notes Yes No NA NA
Prescriptions Yes No NA NA
Schedule a follow up visit Yes No NA NA
Check out & payment Yes Yes NA NA

Asynchronous Session tasks


Feature Patients User (Free) Doctors (Free) Doctors (Unlimited)
Patient owned data sharing Yes No No No
Management & storage of patient medical records Yes No Primary Doctor Primary Doctor
Patient health profile & suggested Session Yes No NA NA
Laboratory testing & imaging services Yes No Primary Doctor Primary Doctor

Notifications


We wanted to make sure the most important information is delivered via the right channel at the right time to the right person.

Feature Patients User (Free) Doctors (Free) Doctors (Unlimited)
Session Booked (SMS) Yes Yes Yes Yes
Session Canceled (SMS) Yes Yes Yes Yes
Session Modified (SMS) Yes Yes Yes Yes
Exams Uploaded (SMS) Yes Yes Primary Doctor Primary
Session reminders (24 hours & 30 minutes prior) Yes Yes Yes Yes
Cross DURUS synchronization Yes No Primary Doctor Primary Doctor

Support & service levels


Our support team speaks English and Greek, they are empathetic and understanding because we know when people have a health issue or they have a pending session with their doctor they might be having a challenging time and they need support.

Feature Patients User (Free) Doctors (Free) Doctors (Unlimited)
Training & guidance with our team Yes No No Yes
Automated workflow walk throughs Yes No No Yes
Live chat support (English & Greek) Yes No No Yes
Telephone support (English & Greek) Yes No No Yes
 

Our purpose is to provide Connected HealthCare and Telemedicine services helping people, if you have any questions please contact us (info@doctorshello.com).