Learn about all the CAREPOI services and their features that are available for patient, users, doctors and healthcare providers. If you have any questions or want to discuss any service features please contact us (info@carepoi.com) .
Fee and Levels
We believe healthcare SYSTEMS are over priced and often not fit for purpose! We are changing that by offering excellent value and services that work better. We also have Free packages (limited versions or else) for those who want to test the CAREPOI firstly.
Subscription Plans
Patients | Users* (free) | Doctors (Free) | Doctors (Unlimited) |
49 Euro | 0 Euro | 0 Euro | 149 Euro Euro per year |
Security
We take security very seriously so you can be confident that your data is in safe hands. We work with third party specialists who validate our services and platform integrity so we can’t mark our own homework!
Method | Patients | Users* (free) | Doctors (Free) | Doctors (Unlimited) |
Drag and Drop Authorization | Yes | No | NA | NA |
P2P Video Session | Yes | Yes | Yes | Yes |
Anonymized Data | Yes | Yes | No | No |
Doctors ID verification | NA | NA | Yes | Yes |
HIPPA compliant | Yes | Yes | Yes | Yes |
Two factor authentication for login | Yes | Yes | Yes | Yes |
Secure Hybrid Hosting | Yes | Yes | Yes | Yes |
Encrypted Data all-levels | Yes | Yes | Yes | Yes |
Daily data back up | Yes | Yes | Yes | Yes |
Connection & Collaboration
Connection and Collaboration and sare easily achieved for everyone. Use a your credentials to manage your profile across ATLAS and any DURUS station as a patient or doctor or organization admin.
Feature | Patients | Users (Free) | Doctors (Free) | Doctors (Unlimited) |
Healthcare Sessions | Doctor Fee | None | 9.8% per Fee | 6.8% per Fee |
Maximum number of collaborative doctors | Unlimited | None | Unlimited | Unlimited |
Maximum number of Sessions | Unlimited | Unlimited | Unlimited | Unlimited |
Fees per Telemedicine Sessions (15min) | Doctor Fee | Doctor Fee | 9.8% per Fee | 6.8% per Fee |
Single sign in across ATLAS & DURUS | Yes | Yes | Yes | Yes |
Personalized Medical Folder | Yes | No | No | No |
LIS & RIS Integration | Yes | No | Yes | Yes |
Remote Patient Monitoring | Yes | No | Yes | Yes |
Audio Dx Diagnosis | Yes | No | Yes | Yes |
Automatic Exams Recognition | Yes | No | Yes | Yes |
Second Opinion | Yes | No | Yes | Yes |
DICOM Imaging | Yes | No | Yes | Yes |
24|7 Medical Agents | Yes (15 Euro) | No | No | No |
Home Node | Yes (Optional) | No | No | No |
Home Node | Yes (Optional) | No | No | No |
Device compatibility
Providing a consistent experience across different device types for everyone is a goal of ours. Healthcare organisations and Doctors shouldn’t have to worry about what device their patients own so we’ve taken care of that.
Feature | Patients | User (Free) | Doctors (Free) | Doctors (Unlimited) |
Android App | No | No | No | No |
iOS App | No | No | No | No |
Chrome desktop & mobile | Yes | Yes | Yes | Yes |
Safari desktop & mobile | Yes | Yes | Yes | Yes |
Edge desktop | Yes | Yes | Yes | Yes |
Pre Session
Feature | Patients | User (Free) | Doctors (Free) | Doctors (Unlimited) |
Request Session | Yes | Yes | NA | NA |
Schedule a Session | Yes | Yes | NA | NA |
Document sharing | Yes | No | Yes | Yes |
Check in & payment | Yes | Yes | NA | NA |
During Session
Feature | Patients | User (Free) | Doctors (Free) | Doctors (Unlimited) |
Document sharing | Yes | No | Yes | Yes |
ATLAS Access | Yes | No | Yes | Yes |
DURUS Telemetry Access | Yes | No | Yes | Yes |
Waiting Session room | Yes | Yes | NA | NA |
Nurse triage | Yes | No | NA | NA |
Carry out an in person visit | Yes | No | NA | NA |
Doctor Report/Timeline | Yes | No | Yes | Yes |
Post Session
Feature | Patients | User (Free) | Doctors (Free) | Doctors (Unlimited) |
Doctor notes | Yes | No | NA | NA |
Prescriptions | Yes | No | NA | NA |
Schedule a follow up visit | Yes | No | NA | NA |
Check out & payment | Yes | Yes | NA | NA |
Asynchronous Session tasks
Feature | Patients | User (Free) | Doctors (Free) | Doctors (Unlimited) |
Patient owned data sharing | Yes | No | No | No |
Management & storage of patient medical records | Yes | No | Primary Doctor | Primary Doctor |
Patient health profile & suggested Session | Yes | No | NA | NA |
Laboratory testing & imaging services | Yes | No | Primary Doctor | Primary Doctor |
Notifications
We wanted to make sure the most important information is delivered via the right channel at the right time to the right person.
Feature | Patients | User (Free) | Doctors (Free) | Doctors (Unlimited) |
Session Booked (SMS) | Yes | Yes | Yes | Yes |
Session Canceled (SMS) | Yes | Yes | Yes | Yes |
Session Modified (SMS) | Yes | Yes | Yes | Yes |
Exams Uploaded (SMS) | Yes | Yes | Primary Doctor | Primary |
Session reminders (24 hours & 30 minutes prior) | Yes | Yes | Yes | Yes |
Cross DURUS synchronization | Yes | No | Primary Doctor | Primary Doctor |
Support & service levels
Our support team speaks English and Greek, they are empathetic and understanding because we know when people have a health issue or they have a pending session with their doctor they might be having a challenging time and they need support.
Feature | Patients | User (Free) | Doctors (Free) | Doctors (Unlimited) |
Training & guidance with our team | Yes | No | No | Yes |
Automated workflow walk throughs | Yes | No | No | Yes |
Live chat support (English & Greek) | Yes | No | No | Yes |
Telephone support (English & Greek) | Yes | No | No | Yes |
Our purpose is to provide Connected HealthCare and Telemedicine services helping people, if you have any questions please contact us (info@doctorshello.com).